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Customer Service Representative Hiring Event

March 11 @ 8:00 am - 3:00 pm

A growing healthcare company in Franklin, TN is currently hiring for Customer Service Representatives for 1st and 2nd shift. This company offers competitive pay and benefits once hired on. Their facility is equipped with a full gym, security staff, and a fully-stocked cafeteria. Our Cool Springs office will be taking applications with potential to get scheduled for an interview right away.

When coming to apply, please make sure to bring the appropriate ID(s) for the I-9 verification and a copy of your updated resume. Feel free to contact our Cool Springs office at (615) 376-1117 for more details.

Compensation and Hours:

  • $14 per hour
  • 1st shift: 7 a.m. – 3:30 p.m. OR 8 a.m. – 4:30 p.m.
  • 2nd shift: 11:30 a.m. – 8 p.m. OR 12:30 p.m. – 9 p.m.

Responsibilities May Include:

  • Answer inbound calls from members and providers
  • Provide a high level of customer service
  • Handle customer service inquiries and problems via the telephone and email
  • Explain programs and suggest or promote alternative products or services


  • Must have at least a high school diploma
  • Must have at least six months of call center experience
  • Ability to use a computerized system for tracking calls, information gathering, and/or troubleshoot problems
  • Ability to work in a fast-paced environment and ability to work under pressure
  • Strong work ethic and quick learner
  • Ability to handle high-call volume and multiple screens

Can’t make the hiring event? We take walk-in applications Monday-Friday, 8 a.m. to 3 p.m. at our Cool Springs office: 7110 Crossroads Blvd, Suite 500, Brentwood, TN 37027.


March 11
8:00 am - 3:00 pm


Wood Personnel Services (Cool Springs)
7110 Crossroads Blvd, Suite 500
Brentwood, TN 37027 United States
(615) 376-1117