Why Exceptional Customer Service Personnel are Pivotal to Your Middle Tennessee Company’s Success
When it comes to moving your Middle Tennessee business to the top of its industry, great customer service personnel can give you an almost unfair advantage. Exceptional service employees can set your business apart, enhance your profitability and generate free word-of-mouth advertising: Make a great first impression. Customer service is usually the first – and […]
Working Leaner in IT without Compromising Quality
“Do more with less.” It’s an overused and grossly oversimplified cliché thrown around too often in IT organizations. Still, as a technology manager, your challenge is to find creative ways to get your projects completed – and maintain the quality of your work – while working lean. Across industries and around the world, IT organizations […]
Temporary and Contract Employees are Breaking the Glass Ceiling
Spoiler alert: After reading this post, the way you think about how work gets done in your company will never be the same. We’ve all heard of the proverbial “supertemp” – the accomplished executive with an ivy league MBA (and a résumé that makes recruiters weak in the knees) who works on a temporary or […]