NASHVILLE, TN – FEBRUARY 2, 2021 – Wood Personnel Services, a privately-owned staffing agency, announced today that they won the Best of Staffing Client Award® for the 10th consecutive year and the Best of Staffing Client Diamond Award® for the 5th consecutive year for providing superior service to their clients. Presented in partnership with sponsors CareerBuilder, Indeed, and Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
Wood Personnel Services received satisfaction scores of 9 or 10 out of 10 from 80.6% of their clients, significantly higher than the industry’s average of 38%.
Wood Personnel Services received a Net Promoter® Score of 75.8%, significantly higher than the industry’s average of 28% in 2020.
“Being awarded Best of Staffing reaffirms our mission of providing outstanding customer service to our clients,” says Wood Personnel Services President and CEO, Bill Wood. “This is the 10th consecutive year we have won this award and I am very proud of our team. It has been a challenging past few months for everyone and it is because of their hard work that we able to achieve this milestone.”
About Wood Personnel Services
Wood Personnel Services is a privately-owned staffing agency that has been successfully serving the Middle TN community for the past 32 years. With offices in Nashville, Franklin, Gallatin, Lebanon, and Murfreesboro, WPS provides professional search and temporary employment options in the disciplines of administrative & office support, industrial & warehouse, and technical & management. For more information visit woodpersonnel.com.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help firms measure their service experience, build an online reputation, and differentiate on service quality. Learn more at clearlyrated.com/solutions.